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Run the day

Get a draft email reply you can edit

On-brand drafts in one click.

Part of communications & voice in Complete Tool, which replaces personal WhatsApp, a mobile number and a lot of interruptions.

Communications & Voice in Complete Tool
The area it belongs to

Customers kept informed without anyone pressing send.

Email and portal messages in one inbox, reusable templates, and automatic updates at every job milestone.

The "what time are you coming?" calls stop, because the customer already knows.

AI email replies are one of the 9 things in communications & voice. See the rest →

What you get
  • Draft a reply to an email thread from the messages already in it
  • Add an instruction — decline politely, confirm Tuesday, ask for the meter reading
  • The draft comes back as plain email text with no preamble, ready to edit
  • Nothing is sent for you: you get a draft, not an outbox entry
Where it fits

Step 06 of the job: paid

The customer pays by card or Apple Pay. Xero or QuickBooks are updated. A review request goes out. And eleven months later, the annual service reminder books the next job.

Communications & Voice is where AI email replies sits, and that is the step it shows up in most. The rest of the job — quoting, scheduling, certificates, invoicing and payment — runs in the same system, on the same record. See the whole job →

Step 06 of a job in Complete Tool: Paid, reconciled, reviewed, rebooked
Common questions

About AI email replies

Something else? support@completetool.co.uk

What are AI email replies for?

Draft a reply to an email thread from the messages already in it Add an instruction — decline politely, confirm Tuesday, ask for the meter reading

Do messages come from my own address?

Email is sent and received through your own mailbox, so customers recognise the sender and replies stay against the customer record.

Is there a limit on how much I can send?

The paid-plan email allowance covers normal trade volumes, and the settings screen shows the current limit before it matters.

Which plan is it on?

Every paid plan. AI email replies is included for unlimited users at no extra cost — the monthly, annual and lifetime plans differ only in how you pay.

Put AI email replies to work.

Full platform, 7 days free, no card needed. Set up in an afternoon, import your customers in a few clicks, and send your first quote today.

Founding members: first 100 businesses get 50% off every paid plan, for as long as they stay subscribed.